Packing & Protection: What's Covered If Something Breaks?
Packing and protection are the two things people worry about most before a long-distance move — and for good reason, since they're where most complaints start. Protection options can sound like fine print until you actually need them. Here's what's covered, what isn't, and how we pack to make sure you rarely need to find out.
Good packing and protection isn't just bubble wrap and boxes — it's the difference between a move you forget about in a week and one you're still filing claims for months later. Every long-distance mover is federally required to offer at least one protection option (see the FMCSA's official guidance on valuation and insurance), but the details of what's actually covered vary a lot from company to company, and the fine print matters more than most people realize until something goes wrong.
Below you'll find our packing and protection guides, a breakdown of the materials we use on fragile and high-value items, and a straightforward look at how our crews handle everything from dish sets to pianos on every move — regardless of whether it's a studio apartment or a full house.
Packing & Protection guides
Everything you need to know about coverage, packing, and what happens if something goes wrong.
Full Value Protection vs. Released Value
The two federally required coverage options every mover offers, explained — and which one actually pays out.
Read guide →Handled with the right materials
The same packing standard on every move, regardless of size.
Packed by our own crews, every time
Packing and protection aren't things we outsource. We don't subcontract packing to a third party — the same crew that wraps your furniture is the one that loads and drives the truck, so nothing gets handled by someone we haven't trained ourselves.
- ✓Full Value Protection available on every move
- ✓Furniture pads, shrink wrap & corner protection as standard
- ✓Fragile items boxed and labeled by room
- ✓Claims handled directly — no third-party carrier disputes
Real moves, real trucks
The same photo strip used across the rest of the site.
Other resource topics
Keep browsing our moving guides.