info@newhorizonmove.com
Mon–Fri 9 AM – 5 PM
Licensed & Insured
US DOT 4371650
BBB Accredited
Call us free 667-895-4194
BBB Accredited US DOT 4371650
667-895-4194
667-895-4194

Privacy Policy

Last updated: September 11, 2026

This Privacy Policy explains how New Horizon Movers Inc. ("New Horizon Movers," "we," "us," or "our"), a licensed interstate moving carrier (US DOT 4371650 / MC 1712344), collects, uses, and shares information when you visit newhorizonmove.com (the "Site") or use our services, including our online quote calculator, contact forms, phone, and SMS text messaging.

1. Information We Collect

We collect information in the following ways:

  • Instant price calculator: Our online quote tool does not require your name, email address, or phone number to generate a price estimate.
  • Contact and quote request forms: If you choose to request a detailed quote or contact us, we may collect your name, phone number, email address, moving origin and destination, moving date, and inventory or move details.
  • Phone calls: If you call us, we may collect the information you provide during the call, such as your name, contact details, and moving requirements.
  • SMS / text messaging opt-in: If you opt in to receive text messages from us (for example, through a web form), we collect your mobile phone number and the consent you provide.
  • Automatically collected information: Like most websites, we automatically collect certain technical information through cookies and similar technologies, such as your IP address, browser type, device type, pages visited, and referring website, for analytics and advertising purposes (for example, Google Analytics and Google Ads).

2. How We Use Your Information

We use the information we collect to:

  • Provide moving quotes and respond to your inquiries
  • Schedule, coordinate, and provide moving services
  • Send you requested updates, appointment reminders, or account/order notifications by email, phone, or SMS text message
  • Improve our Site, services, and customer experience
  • Measure and improve the performance of our advertising (e.g., Google Ads campaigns)
  • Comply with legal obligations and enforce our terms

3. Who We Share Information With

We do not sell your personal information. We only share personal information with:

  • Service providers who help us operate our business, such as our website host, SMS/texting platform, scheduling and dispatch software, and payment processors — solely to help us provide our services to you
  • Analytics and advertising partners (such as Google), who receive limited, aggregated technical data to help us measure and improve our advertising
  • Legal or regulatory authorities, if required to comply with the law, protect our rights, or respond to a valid legal request

SMS consent is not shared with third parties or affiliates. Mobile phone numbers and SMS opt-in consent collected for text messaging are used solely by New Horizon Movers to communicate with you and are never sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Site and to measure and improve our advertising, including Google Analytics and Google Ads. You can control cookies through your browser settings, and you can opt out of personalized Google advertising at adssettings.google.com.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Choices and Rights

  • You may opt out of SMS messages at any time by replying STOP to any text message from us.
  • You may request access to, correction of, or deletion of your personal information by contacting us using the information below.
  • You may unsubscribe from marketing emails using the link included in those emails.

8. Children's Privacy

Our Site and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: